Yet Another Broken Promise From HMRC’s CEO Jim Harra

Not only does HMRC’s Check Employment Status for Tax (CEST) tool ignore important employment status criteria, it is not keeping pace with applicable case law either! In a worrying development, HMRC have confirmed that they have not updated the IT logic behind their Check Employment Status for Tax (CEST) tool in the last five years.  […]

HMRC To Reduce Phone Call Volume By 30%

HMRC’s chief executive, Jim Harra has told MPs he aims to cut the volume of phone calls to HMRC by nearly a third by the end of 2024.  During a session with the Treasury Select Committee, Harriet Baldwin MP pointed out that there is a 5% reduction in customer service staff in HMRC’s annual report. […]

Tragic News As TENTH Suicide Linked To #LoanChargeScandal

Despite repeated warnings that HMRC must take action to avoid history repeating itself, tragically we have learnt of a tenth suicide linked with their Draconian loan charge policy.  HMRC’s chief executive Jim Harra revealed the shocking news as a side point in a letter sent to the Treasury Committee which stated: “HMRC has made ten […]